We not only provide high-quality products, but also provide high-quality and comprehensive after-sales service. After-sales service is the top priority in international trade, and perfect after-sales service will give our customers the best shopping experience.
After the product is delivered, we will keep in touch with our customers and pay close attention to the usage of our users. Will visit the mail from time to time, record the relevant situation, and promptly deal with customer feedback and suggestions.
Listen carefully to customer complaints and dissatisfaction, and give a reasonable response. Our customer service staff will solve problems for customers as soon as possible, serve customers with due diligence, and meet customers’ requirements to the greatest extent.
Regarding customer after-sales questions, we will give customers a reply within 2 working days. If after-sales service of quality problems occurs, we will prepare free accessories for customers within 7 working days and mail them for free. For customers’ technical services, we will give customers technical support within 3 working days.